Returns

We’re all about helping you find your kind of magic — and we want you to love what you order. That said, we don’t accept returns for change of mind, so please choose carefully before checking out.

Faulty or damaged items

Of course, if something’s not quite right or arrives damaged, we’ll absolutely make it right. Just reach out to our customer service team, and we’ll help sort it ASAP.

Hot tools + appliances

These beauties come with a manufacturer’s warranty, so for the fastest fix, it’s best to contact the brand directly.
Still need help? Reach out to our customer service team before sending anything back — we’ll talk you through it.